Clinician Engagement

In health care, clinician engagement refers to systems that enhance the commitment of clinicians towards the organization, and motivate them to participate in the larger institutionalized system of patient care, which leads to qualitative services, improved clinical outcomes and profitability.

RELATED PROCESSES

  • Recruitment of Doctors

  • Code of Conduct

  • Performance Management System

  • Onboarding Clinicians

  • Contract/Terms of Engagement

  • Developing Clinician Leadership

MANAGERIAL COMPETENCY

There is growing evidence that health care organizations perform better, qualitatively, financially and even clinically, when doctors are more engaged in the institutionalized delivery of care. Health care is indeed a complex system, often involving a large number of individuals and organizations. To be effective, clinicians need to understand these systems of care and be comfortable working with them for the benefit of patients. Engaging in leading and managing systems of health care, on whatever scale – team, department or hospital – is a professional obligation for clinicians. Patient outcomes are not only a function of technology

or the skill of individual caregivers, they also depend on many factors such as teamwork and inter professional communication. Better management ofthe organizational setting in which care is delivered leads to better outcomes. Without the involvement of doctors, care is provided in disconnected pockets and, as such, coordinated action to produce a system-wide improvement is challenging. Hence, the vital need to systematically and progressively build clinician leadership skills, so that it results in improved medical outcomes while driving change for a positive organization-wide impact.

DEFINING CLINICIAN PERFORMANCE

  • Quality of Care

  • Clinical Outcomes

  • Patient Safety

  • Teamwork

  • Financials

  • Academics

  • Soft Skills

CLINICAL COMPETENCE (Iceberg Model)

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