It is almost impossible to achieve the desired outcomes by oneself. Most doctors have to work with others effectively. Managing oneself...

Most doctors think that they know what they are good at. They could be wrong. A doctor can function only from a position of strength.

The illiterate of the twenty first century will not be those who cannot read and write, but those who cannot learn, unlearn and re-learn’...

COVID has incredibly highlighted the core challenges of healthcare. Indeed, it has greatly impacted the social, political, economic, and...

There are many studies that highlight, where healthcare organizations are in the top quartile on both employee and clinician engagement,...

Henceforth, nursing care, in particular, will be looked at differently.

it is time for us to re-think the way social marketing campaigns are being executed in respect of COVID and apply a course correction so tha

The competency of ‘business acumen’ can be succinctly summarized as - the understanding of disciplines such as finance and accounting,...

We all need people to help us along the way. You cannot accomplish anything big if you try to go at it alone – be it starting a business...

The term ‘agility’ means different things to different professionals. When you speak to an engineer, agility could refer to a methodology...

We are living in a different world today. Spectacular scientific and technological progress has not only provided solutions to...

Emotional Quotient (EQ) is often referred to as Emotional Intelligence (EI), as the terms are interchangeable. Emotional Intelligence...

Many organizations have made the shift to a virtual workplace where employees work remotely, at least part of the time. However, few...

Healthcare as a ‘calling’ has always held an emotional appeal and inspired its service providers. Yet, today, healthcare organizations...

BACKGROUND: A formal organization is sometimes defined as “a system of consciously coordinated activities or forces of two or more...

Workplaces are ever-changing and stressful environments, and the challenges they present can truly test a person’s tenacity. However,...

Employee engagement is the extent to which employees feel passionate about their jobs and are committed to the organization, and,...

The rapid spread of SARS-CoV-2 has placed the health systems around the world under severe stress. Understandably, there has been much...

No organization is immune to the hazards of sub-optimal service. Creating a culture of quality service takes time. For one, we live in a...

Patient Centered Leadership is essential for nurturing a culture in which patients’ needs come first and for ensuring that the core...

The appropriate management of human resources in healthcare institutions is essential to enable the delivery of effective services and...

Of all the expressions of gratitude, perhaps the crowning reward for a teacher is an unsolicited “Thank You” that springs from the heart....

The management of healthcare enterprises, by its nature of service, can be dysfunctional if it is to be plainly handled as a business propos