HR Learning and Development is mainly related to customized training initiatives that strengthen the competencies which employees should have in order to be effective. They also lead to improved morale and a supportive workplace environment, besides enhancing the employer’s reputation and brand. In addition to classroom interventions, adult learning strategies should include mentoring, coaching and experiential learning.


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Initiatives under HR Learning and Development

  • Induction

  • Conducting Training Needs Assessment

  • Preparation of Annual Training Calendar

  • Communication/Soft Skills

  • Building Managerial Competency

  • Frontline Staff Training




Managerial competencies are the skills, motives and attitudes necessary to do a job; they include capabilities such as proficiency in communication, problem solving, customer focus and the ability to lead a team. Managerial bandwidth, or the lack of it in an organization, has a substantial impact on sustenance and growth – both at an individual and organizational level.

Talent is not readily available externally and, hence, it becomes incumbent on organizations to build capacity from within. Moreover, in the increasingly fast-moving millennial workspace, individual competencies such as business acumen, service delivery focus and people handling skills will be key for the success of organizations. It is, therefore, necessary to have a focused initiative that builds the capacity of managers who lead teams. A nucleus of competent and motivated managers, who can be entrusted with new and multiple responsibilities, will have a substantial positive impact on organizational performance.