HR Learning and Development is mainly related to customized training initiatives that strengthen the competencies which employees should have in order to be effective. They also lead to improved morale and a supportive workplace environment, besides enhancing the employer’s reputation and brand. In addition to classroom interventions, adult learning strategies should include mentoring, coaching and experiential learning.


Initiatives under HR Learning and Development

  • Induction

  • Conducting Training Needs Assessment

  • Preparation of Annual Training Calendar

  • Communication/Soft Skills

  • Building Managerial Competency

  • Frontline Staff Training



Managerial competencies are the skills, motives and attitudes necessary to do a job; they include capabilities such as proficiency in communication, problem solving, customer focus and the ability to lead a team. Managerial bandwidth, or the lack of it in an organization, has a substantial impact on sustenance and growth – both at an individual and organizational level.

Talent is not readily available externally and, hence, it becomes incumbent on organizations to build capacity from within. Moreover, in the increasingly fast-moving millennial workspace, individual competencies such as business acumen, service delivery focus and people handling skills will be key for the success of organizations. It is, therefore, necessary to have a focused initiative that builds the capacity of managers who lead teams. A nucleus of competent and motivated managers, who can be entrusted with new and multiple responsibilities, will have a substantial positive impact on organizational performance.

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