The illiterate of the twenty first century will not be those who cannot read and write, but those who cannot learn, unlearn and re-learn’...

COVID has incredibly highlighted the core challenges of healthcare. Indeed, it has greatly impacted the social, political, economic, and...

There are many studies that highlight, where healthcare organizations are in the top quartile on both employee and clinician engagement,...

Henceforth, nursing care, in particular, will be looked at differently.

it is time for us to re-think the way social marketing campaigns are being executed in respect of COVID and apply a course correction so tha

The competency of ‘business acumen’ can be succinctly summarized as - the understanding of disciplines such as finance and accounting,...

Service delivery is more than simply acquiring market share or even a business philosophy.

We all need people to help us along the way. You cannot accomplish anything big if you try to go at it alone – be it starting a business...

The term ‘agility’ means different things to different professionals. When you speak to an engineer, agility could refer to a methodology...

We are living in a different world today. Spectacular scientific and technological progress has not only provided solutions to...

Emotional Quotient (EQ) is often referred to as Emotional Intelligence (EI), as the terms are interchangeable. Emotional Intelligence...

Many organizations have made the shift to a virtual workplace where employees work remotely, at least part of the time. However, few...

Almost every industry is in the grip of a seismic shift today, driven largely by technology and immediate challenges such as the COVID...

Healthcare as a ‘calling’ has always held an emotional appeal and inspired its service providers. Yet, today, healthcare organizations...

BACKGROUND: A formal organization is sometimes defined as “a system of consciously coordinated activities or forces of two or more...

Workplaces are ever-changing and stressful environments, and the challenges they present can truly test a person’s tenacity. However,...